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 Frequently FAQ



How can there be color difference in the received object?

Due to the shooting scene and monitor display results and other reasons. A little color difference between the actual product and the picture is normal. Please do not buy if you mind.



How long will it take to receive the product after purchase?

After receiving the payment order, the shipment will be sent from China within 3 days. Out of stock, holidays and other special reasons will be appropriate to extend the delivery period. Customers who need it urgently should arrange their purchase plan reasonably.



How do I deal with the package that has been delivered but not received?

For this situation, it belongs to the logistics provider’s problem, we suggest customers to contact the local post office to verify and request redelivery as a priority. If it has been lost and other reasons can apply for logistics compensation. Please leave a message to customer service to assist with the specific situation.



How to deal with the return and exchange of goods?

After receiving the package, we will not accept the application for refund due to personal preference. For the wrong shipment, quality issues, lost packages, product damage and other quality issues contact customer service to confirm the payout or refund.